Customer Support

CUSTOMER SUPPORT

EVERYTHING YOU NEED TO KNOW!

At West Stone Benchtops, we believe in honesty and transparency—which is why we tell you everything you need to know before the work begins. Over the years, we have built a reputation for delivering a high-end service with a personalised touch. It all begins with giving our clients the knowledge they need to make informed decisions.

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VIEW THE RANGE

Click on the links below to view the colour selections.

  • Essastone — West Stone Benchtops in Orange, NSW

    • EDGE PROFILES

    The edge profile of your stone benchtop is another area you can have tailored to your taste! Our team can assist you with choosing an edge profile to suit your desired kitchen aesthetics.

    

    Edge Profiles:


    • 20mm Polish
    • 40mm Mitred
    • 40mm Laminated

    Want a little more flare?


    • Pencil Round
    • Pencil Round Laminated
    • Pencil Round Mitred
    • Bullnose
    • Half Bullnose
    • Bullnose Laminated
    • Shark Nose
    • Splayed
    • Bevelled
    • Shadow Line
    • Waterfall
    • Mitred Apron
    • Lambs Tongue
    • Classic 20mm Lambs Tongue
    • Provincial 40mm Lambs Tongue
    • Traditional 40mm Lambs Tongue

     

    Which Profile is Right For You?

    Talk to West Stone Benchtops about finding the right edge profile for your space. We will take everything into account, from your surface material to your existing décor. Create a space that suits your every need!

    THE PROCESS

    We provide a service that is not only tailored to your needs but streamlined for your convenience. Our process consists of three steps: measure, manufacture and installation. Working with you from beginning to end, we create a stone benchtop that matches your needs.

    SITE MEASURE

    Accurate measurement and templates are essential for making sure your benchtop is the perfect fit.

    INSTALLATION

    Our team conduct the entire installation from start to finish.

    CARE & MAINTENANCE

    Stone benchtops are easy to clean and maintain. With normal cleaning and the occasional surface finish treatment, these benchtops can last you decades. See our guide here


    WARRANTY

    Suppliers all have their own warranties and are available for view here:


    FAQS

    • How do the textures of natural and engineered stone differ?

      Most stone slabs for natural and engineered stone come in a polished finish. It can be difficult to tell the difference! Depending on the type, some natural stones come in other finishes such as; honed or leather. Some suppliers of engineered stone also offer a matte finish for selected colours. Visit our showroom to view the options.

    • What are the benefits of using a larger slab size?

      Larger slab sizes require less joins, making for a more seamless result. They are often also more cost-effective for the same reason!

    • What is the thickness of a stone benchtop?

      Most commonly, stone slabs come in 20mm thick. However, some stone slabs are available in 10mm and 30mm sizes. To create a thicker look, we can mitre or laminate the edge of your benchtops to any size of your choosing.

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